Use of cookies

Some of our web pages use cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

When you access our website or log in to our secure area we send you an encrypted session cookie. A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help this website analyse how users use the site.

Disabling/ Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to log in to the website if cookies are disabled. You can also manually remove cookies from your system. For more information on disabling and enabling cookies you should search for or lookup ‘Cookies’ in your Operating System Documentation.

Transparency – our use of cookies

When you access our website or log in to our secure area we send you an encrypted session cookie. A session cookie is a temporary cookie that only remains in the cookie file of your browser until you leave the site. This cookie is used to validate your access to different parts of the site.
 

tro.appealparkingorbuslanefine.gov.scot

Name of cookie	Purpose
pbltssession	Session cookie for the website.
cookie_notice_accepted	Used to identify if a user has accepted the sites cookie policy.

 

foam.appealparkingorbuslanefine.gov.scot

Type of cookie	Name of cookie	Purpose
Session Cookies	_decider_session	Session cookies allow FOAM (Fast Online Appeals Management) to keep track of whether or not a user is signed in and to allow users to access to the system with out having to sign in every time they visit.
New Relic	NREUM, NRAGENT, JSESSIONID	FOAM uses New Relic to monitor the performance of the system, so that we can continually improve the experience of FOAM users.
Livechat	_lc.visitor_id.[xxxxxxx], lc_window_state	Used to enable Livechat within FOAM and to allow conversations to continue across the site.

 

Third party cookies

 

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how people use our site.

Name of cookie	Expiration Time	Data Stored	Purpose
_ga	2 years	Google Analytics Unique ID number	Tracking data for Google Analytics. Helps work out unique visitor numbers.
_gat	1 minute	Google Analytics Unique ID number	Tracking data for Google Analytics. Helps calculate visitor session length.
_gat_gtag_{gaID}	1 minute	Google Analytics Unique ID number	Tracking data for Google Analytics. Helps calculate visitor session length.
_gid	24 Hours	Google Analytics Unique ID number	Used to distinguish users.